DIGITAL TRANSFORMATION

Exponential technologies such as Artificial Intelligence, cloud, automation, IoT, blockchain and 5G are leveraging digital transformation to more of inside-out approach.

In the first part of digital transformation the need to develop a new portfolio of capabilities for flexibility and responsiveness to fast changing customer requirements was the main driver for all innovations. Organizations had to transform their business models based on the customer inputs to reap the benefits. The adopted ones lead the rest and stayed ahead of competition through differentiating value propositions. The cloud adoption focused on cost optimization on infrastructure resource consumption. As a result, user-centric cloud applications digitized the customer experience, but the core applications continued to run on the premise.

The coming together of technological, social and regulatory is leveraging the need for new business architectures. Organizations are starting to exploit the vast volumes of data with technologies such as AI, automation, etc. to create business platforms with combination of people, process, data and create a competitive space and advantage.

While cloud adoption is growing, companies are still dealing with issues of interoperability, performance and security. Companies with legacy IT infrastructure planning to transition to the cloud look for choice of platforms to use rather than being locked into proprietary providers.

At Softech we provide consulting for organizations to establish control over range of value creating activities. We support Business & Technology Platform transformation, characterized by workflow that combines data and expertise to drive competitive advantage through flexible infrastructure.